Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging if it does not have the original packaging and tags it will be subject to a 10% restocking fee. You’ll also need the receipt or proof of purchase. The Shipping of all exchanges are covered by the customer.
To start a return, you can contact us at siam8fightclub@gmail.com. Please note that an email will need to be sent before your return can be processed. we will provide the return address details if appropriate by email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at siam8fightclub@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
- All returned items should be unused, unworn, and unwashed.
- We do not accept worn, stained, damaged, or altered items.
- We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Our return policy applies to most items, but a few exceptions exist. Those listed below cannot be returned:
- Deliberately damaged items;
- Items accurately printed that the purchaser decides are not what they intended or no longer want;
- Items deemed to no longer be required due to delayed delivery are delayed due to misinformation provided such as the recipient’s incorrect phone number or shipping address.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at siam8fightclub@gmail.com.